Online consultations – PATCHS

PATCHS is our online consultation service which provides access to GP services online.

To access and register for this service please use the following link:

To get started with using this service there are four steps to follow:

  1. Register for a PATCHS account using the link above.  You will be asked to enter your email address and set a password
  2. Once registered, you can access PATCHS using the same link or by downloading the PATCHS app to your smartphone.  Login using your registered email address and password
  3. Choose the most appropriate option and answer a few questions to help the clinician understand your problem
  4. Your answers are sent to a clinician who will review them during surgery opening hours and respond by online message, telephone or by requesting a face-to-face consultations, as they see most appropriate.

Please note that the number of appointments/consultations available each day is capped and if all appointments have been filled the website will be able to direct you to other healthcare services.